Mastering the Art of Great Conversations
Learn How to Start Conversations That Can Scale Your Personal, Professional and Business Outcomes
Wherever two or more people are found, communication is inevitable. Communication is the hallmark of human interactions; in fact, our collective existence. We are able to work together, live together, do business together, hangout together, party together, collaborate with each other simply because we are able to communicate. Where communication is absent, people remain strangers and cannot co-exist. And communication starts with simple conversations – small talks.
In this epic book, Afolake Agunbiade draws from her extensive expertise as a Psychologist, Coach and Consultant of multi-disciplinary competence and experience to distil the essentials of small talk – the ability to strike up conversations with whoever, whenever, wherever, and drive it to your targeted end.
This book is practical in its delivery, simple in its style, and rich in its content, all designed to equip the reader with the requisite knowledge for acing small talks, to the end that you leverage it to amplify your personal, professional, and/or business results. In essence, whatever you want to achieve with your life, what you’ll learn in this book will get you there. Why? The art of small talk is a life skill!
Afolake Agunbiade is a Management Consultant and Human Resource Professional with over 16 years of experience. She possesses core expertise in Process Re-engineering, Human Resource Management and Evaluation, Operational Assessment, Soft Skills Training, Customer Experience/Seduction Engineering, Life/Performance Coaching.
She has served in senior management positions through her working career, in Legal Practice, Telecoms, Hospitality and Management Consulting.
As the Chief Executive Officer of Cadsync Consults, Folake has provided learning programs and advisory services to over 70 clients and has trained nearly 10,000 participants over the years. She is also the Convener of the Service Advocates & The Future of Work Community which provides capacity development and coaching opportunities for its Clan Members.
She holds a Bachelor’s degree in psychology, a certifificate in customer service management from Rockhurst University, and a diploma from the Institute of Customer Service, USA. She also holds an MSc in Industrial Psychology, as well as a Life Coaching Certifification.
Folake is the author of the bestselling book, Customer Seduction: Undressing What Profifitable Customers Really Want, and she is happily married to Engr. Dr. Seye Agunbiade, with four lovely children, and resides in Abuja-Nigeria.
